Terms & Conditions
Last Updated: August 10, 2026
Welcome to SostaDokan. By accessing or using our website, you agree to comply with these Terms & Conditions.
Please read these terms carefully before using our website or placing an order.
1. About SostaDokan
SostaDokan is an online store offering electronics and electronic accessories, including products such as earbuds, headphones, chargers, power banks, speakers, cables, adapters and other related products.
Some products may be sold as Open Box or other specified conditions. The applicable product condition will be mentioned on the relevant product page.
2. Use of the Website
You agree to use the SostaDokan website only for lawful purposes.
You must not:
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Use the website for fraudulent or unlawful activities
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Attempt to gain unauthorized access to our website or systems
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Interfere with the normal operation of the website
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Copy or misuse website content without permission
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Provide false or misleading information while placing an order
3. Product Information
We make reasonable efforts to provide accurate product information, including:
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Product name
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Specifications
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Images
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Price
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Product condition
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Available accessories
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Other relevant details
However, minor differences in product images, packaging or specifications may occur where applicable.
Customers are advised to read the complete product description before placing an order.
4. Open-Box Products
Some products available on SostaDokan may be Open Box products.
Open-box products may have packaging that has previously been opened. Their condition, accessories and other relevant details will be mentioned on the product page where applicable.
Customers should carefully review the product condition and listing information before purchasing an Open Box product.
5. Prices
Product prices displayed on the website may change from time to time without prior notice.
The price applicable to your order is generally the price displayed at the time the order is successfully placed, subject to any applicable correction or cancellation provisions.
Applicable taxes, shipping charges or other charges, if any, will be shown during checkout or as required by applicable law.
6. Product Availability
All products are subject to availability.
If a product becomes unavailable after an order is placed, we may contact you regarding the order.
Where fulfilment is not possible, the applicable amount paid for the unavailable order may be refunded according to the applicable payment and refund process.
7. Orders
Placing an order on the website constitutes a request to purchase the selected product.
We reserve the right to cancel or decline an order in circumstances such as:
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Product unavailability
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Incorrect pricing or product information
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Suspected fraudulent activity
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Payment issues
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Incorrect or incomplete customer information
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Delivery restrictions
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Other legitimate operational reasons
If an order is cancelled after payment has been received, the applicable refund will be processed according to our refund procedures.
8. Payments
Payments may be processed through third-party payment service providers.
You agree to provide accurate and valid payment and billing information when placing an order.
SostaDokan is not responsible for failures or delays caused by third-party payment providers, banks or financial institutions.
9. Shipping and Delivery
Orders are shipped to the address provided by the customer during checkout.
Estimated delivery times may vary depending on the delivery location, courier service, product availability and other circumstances.
For more information, please refer to our Shipping Policy.
10. Returns and Refunds
Eligible products may be returned within 15 days from the date of delivery, subject to the conditions mentioned in our Return & Refund Policy.
Not every product or situation may qualify for a return.
Customers should review the complete Return & Refund Policy before placing an order.
11. Cancellation
Customers may request cancellation before an order is dispatched, subject to the applicable cancellation conditions.
Cancellation may not be possible after an order has been dispatched.
Please refer to our Cancellation Policy for more information.
12. Intellectual Property
All website content, including text, graphics, logos, designs, images and other materials, may be owned by or licensed to SostaDokan unless otherwise stated.
You may not reproduce, modify, distribute or commercially use such content without prior permission.
13. Third-Party Services
Our website may use third-party services such as payment providers, shipping partners, analytics services or other technology providers.
Your use of such services may also be subject to the terms and policies of the relevant third-party provider.
14. Website Availability
We aim to keep the website available and functioning properly. However, temporary interruptions may occur because of maintenance, technical issues, server problems, network failures or other circumstances beyond our reasonable control.
We do not guarantee that the website will always be available without interruption or errors.
15. Limitation of Liability
To the extent permitted by applicable law, SostaDokan will not be responsible for losses arising from circumstances beyond our reasonable control, including third-party service failures, courier delays, technical failures or unauthorized access caused by circumstances outside our reasonable control.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited.
16. Changes to These Terms
We may update these Terms & Conditions from time to time.
Updated terms will be published on this page with a revised Last Updated date.
Your continued use of the website after changes are published may constitute acceptance of the updated terms, to the extent permitted by applicable law.
17. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India.
Any disputes shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.
18. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Email: [Your Email Address]
Phone / WhatsApp: [Your Phone Number]
SostaDokan
Smart Shopping, Better Prices.